Without a control desk
- Documentation gaps surface at the dock, not at intake.
- Exceptions land in your inbox after the fact.
- Invoices reconcile against guesswork.
- Accountability splinters across three vendors.
External Transport Control Tower
One control desk.
One control desk.
One accountable contact.
From intake to POD.
ReelCargo assumes full coordination ownership of every shipment lifecycle. Flat-fee per shipment — never a percentage of freight, never a freight markup. Your carriers, or our curated European network.
Positioning
Not a carrier. Not a broker. Not a marketplace.
ReelCargo is an external coordination control desk. We do not move freight. We do not own trucks. We do not bid on rates. We coordinate — with the documentation discipline and execution ownership that freight execution rarely receives in-house.
Carriers invoice you directly. We charge a flat coordination fee. That structure removes the conflict of interest that 4PLs and forwarders carry, and keeps your existing carrier relationships intact.
With ReelCargo
- Documentation validated before dispatch.
- Exceptions surface with options, not surprises.
- Invoices reconciled against agreed scope and POD.
- One accountable contact from intake through close-out.
Six coordination disciplines, executed against the same standard.
Each shipment passes through the same operational checkpoints. The discipline is the product.
Curated carrier selection
We work with the carriers you already trust. Where capacity is missing, we activate vetted partners from our curated European network — never a random spot-market match.
Document validation
CMRs, packing lists, dangerous-goods sheets, customs paperwork. Validated and internally consistent before dispatch — not after the truck has left.
Slot booking & milestone monitoring
Loading windows confirmed in writing. Each milestone — pickup, transit, delivery, POD — is monitored against the agreed plan, not against hope.
Proactive exception handling
When an exception surfaces, your accountable contact resolves it. You get the call before you have to make it, with options on the table.
Operational invoice validation
Carrier invoices reconciled against agreed scope, accessorials, and proof-of-delivery. Disputes raised on your behalf, with the documentation to back them.
Governance-adjacent reporting
Structured monthly reporting on shipments, exceptions, on-time-in-full, and root-cause patterns — auditable, not anecdotal.
Curated network
Carrier-neutral by design.
We strengthen the carrier relationships you already have. When a lane needs additional capacity, we activate partners from a curated European network — selected on operational fit, documentation discipline, and accountability, not on lowest spot rate.
- Vetted on documented operational standards, references and equipment fit
- Prepared freight: every shipment Ready to Move before the truck arrives
- Fair commercial alignment — clean handovers, no disputes by design
- Reviewed continuously, removed if standards slip
Flat coordination fee. Never a percentage of freight.
Carriers invoice you directly. ReelCargo charges a flat coordination fee per shipment. Volume and subscription terms are available from ten shipments per month.
Initial Coordination
€149one-time
Single-shipment scoping for first-time engagements.
- Lane, scope and compliance intake
- Carrier briefing and alignment
- Documentation validation
- POD reconciliation
Standard Coordination
€199per shipment
Full coordination ownership for recurring lanes.
- Everything in Initial
- Slot management with sender + consignee
- Milestone monitoring against agreed plan
- Proactive exception handling
- Operational invoice validation
Premium Coordination
€249per shipment
For temperature-controlled, GDP/MDR-aware or high-stakes freight.
- Everything in Standard
- Continuous temperature monitoring review
- GDP / MDR documentation discipline
- Out-of-hours escalation contact
- Structured monthly governance report
Volume and subscription pricing available from 10 shipments per month. Carrier rates remain between you and the carrier.
If a coordination error is ours, we resolve it at our cost.
Issues caused by ReelCargo coordination errors are resolved at our cost — or the coordination fee for that shipment is waived. The guarantee applies to coordination work within our agreed scope. It does not extend to carrier performance outside that scope, but it does mean the discipline is on us, not on you.
Start with a single shipment About
Built from real logistics operations.
ReelCargo was built by people who ran shipments before they ran companies. The values are the same on every shipment: transparency, execution discipline, collaboration with your existing carriers, and an auditable record of how each shipment was coordinated.
- TransparencyClear scope, clear documentation, clear pricing.
- Execution disciplineNothing moves until documentation is complete.
- CollaborationWe strengthen your carriers — we do not replace them.
- AuditabilityEvery shipment leaves an archived record.
Questions buyers actually ask before signing.
Eight of the most common questions. The full set lives on the FAQ page — and your accountable contact is one phone call away.
Call +31 6 14 84 78 07Are you a freight forwarder?
No. ReelCargo never touches freight money. Carriers invoice you directly. We charge a flat coordination fee — never a percentage of freight, never a markup.
Can we keep using our existing carriers?
Yes. We are carrier-neutral by design. Where your carriers meet operational standards, we coordinate against them. Where capacity is missing, we activate vetted partners from our curated network.
How fast can onboarding happen?
First shipment can be coordinated within five working days from intake. Lanes with stable senders, consignees and customs profiles can typically run sooner.
Is there a minimum monthly volume?
No fixed minimum. Pricing is per shipment. Volume and subscription options are available for organisations coordinating ten or more shipments per month.
Do you handle customs?
We coordinate customs alignment with your existing customs partners and validate that documentation is complete before dispatch. We do not act as a customs agent.
What about temperature-controlled freight?
Premium Coordination covers temperature-controlled lanes (+2°C–+8°C, +15°C–+25°C, frozen, and other regimes), continuous temperature monitoring review and GDP / MDR documentation discipline.
What does the Coordination Guarantee cover?
Issues caused by ReelCargo coordination errors are resolved at our cost — or the coordination fee for that shipment is waived. The guarantee applies to coordination work, not to carrier performance outside our scope.
How do I get a price for my lane?
Submit the intake form below. We will confirm coordination scope and pricing within 24 hours. Carrier rates remain between you and the carrier.
Request a quote
Tell us the lane. We will confirm coordination scope within 24 hours.
Submission routes to info@reelcargo.com. You will receive a written confirmation of scope and pricing — no carrier rate quotes, no marketplace bids.
- Emailinfo@reelcargo.com
- Phone+31 6 14 84 78 07
- OfficePanningen, Netherlands · KvK 74504444
Contact
Speak to a coordinator. Not a sales team.
Your first conversation is with someone who has run shipments. We confirm scope in writing, never on a sales call.
- Emailinfo@reelcargo.com
- Phone+31 6 14 84 78 07
- OfficePanningen, Netherlands
- RegistrationKvK 74504444